t & c’s


Terms And Conditions

All work carried out will be in accordance with British Standard 3998 (2010), in compliance with the Countryside and Wildlife Act 1981 and the Countryside Rights of Way Act 2000.


Contractor: Alexander Bird, A.Bird Ltd (ABLTD), representing all staff directly or indirectly employed by the company.

Client: Commissioner of specified works, unless it has been clearly stated that he/she acts on behalf of a third party.

Quotation: Written specification of the works as discussed on site and emailed to the client Works: Refers to all tree surgery and garden services.

Contract: Agreement between ABLTD and a client in which the client requires ABLTD to undertake certain specified works and ABLTD agrees to do this for a given remuneration.


All quotations are free of charge with no obligation and valid for 3 months from quotation date entering into an agreement.

The contract takes effect on acceptance by the client, either verbally or in writing, of the quotation submitted by the contractor.

The contractor commits itself to executing the works to the best of its ability, thereby employing sound professional knowledge, skills and experience, with due regard to the client’s requirements and in compliance with all relevant regulations and standards
The contractor shall take all necessary steps to ensure that the worksite is left clean, tidy and safe on completion of all works.

Costs of any additional works requested by the client falling outside of the original quotation will be specified in an additional quotation.


Scheduled works should be cancelled by the client on a 24 hours’ notice basis.  If we are not informed about a cancellation, a fee will be charged as the time will have been booked specifically for the work agreed.  The fee is £125.00 and due on the day the job was due to be carried out.

The contractor reserves the right to delay or cancel works that: (a) are deemed a potential hazard (b) are affected by inclement/dangerous weather (c) interfere with the safe retention of wildlife habitats (d) are compromised by unforeseen circumstances.

In the unlikely event of extreme circumstances, including all exterior causes (foreseen or unforeseen) over which the contractor has no influence and which prevents it from meeting its obligations, the parties will agree to either suspend or annul the contract.

The contractor’s contractual obligations end upon receipt of a written statement by the client approving the works undertaken. The client’s contractual obligations end upon receipt of the remuneration by the contractor.


The contractor is responsible solely for damage that is the direct and demonstrable result of a shortcoming for which the contractor can be held accountable.

The contractor does not accept liability for any damages to (underground) services that were not advised of by the client prior to commencement of the works.

The client is responsible for informing neighbours in the event where works need to be carried out on their tree and which necessitates access to their property.

The client is bound to indemnify the contractor from any claims from third parties arising after completion of the works.


The contract price takes into account factors such as travelling time, site conditions, parking costs, arrangements with local authorities regarding the safeguarding of the area, manpower required and the need for hired equipment.

Invoices should be paid on completion of works, unless agreed otherwise. The contractor reserves the right to charge interest on fees outstanding for more than 14 days at the rate of 10% per week from the agreed date of payment.

Payment can be made by cash, cheque or BACS transfer on completion of the works agreement Currently, VAT will not be added to any quotes.

Legal System

The law of the United Kingdom applies to all legally binding transactions between the client and the contractor.